Wednesday, January 5, 2011

Mockboard patient....Gone

Sometimes I question why I am going into this profession.  I had a patient that I would never want to deal with.  She was one of those patients that felt that she knew more than me and wouldn't listen to anything that I would tell her.  She continually told me that she needed a scaling and not a cleaning.  I asked her if she could be my mockboard patient and she told me yes and then after taking x-rays and getting her ready for mockboards she decided to tell me that she couldn't be my mockboard patient.  I seriously do not need to deal with patients like that this semester.  I have to find two mockboard patients and one board patient.  I don't need to be wasting my time with people who do not understand that they are coming to a learning facility and that is why it is cheaper than a normal dentist office.  She wanted the deal but she didn't want to go through the steps that I had to go through. Then she complained to the front desk about how slow I was.  Not the fact that she had a HHX that was ridiculously long and I had to continually tell her that I was saving her right side for mockboards and I was going to do her left side when she came back after mockboards.  I learned an important lesson today....only call people from the resource list because they know what they are getting themselves into.  People who are referred from a regular office expect the school to be just like a regular office. 

2 comments:

  1. Wow I'm so sorry you had to deal with that. I will let you 'scale' my teeth and 'stab' me anytime you want!!

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  2. Ha I LOVE patients like these!!! Isn't this like a spa??? Aren't you supposed to pamper me?

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